Privacy policy

1. What we collect

Account details: email, name, mobile number and preferred language.

Transactions: top-up and gift card orders, point history and payment results (never full card numbers).

Usage: sign-in times, IP address, browser details and a record of each time serial numbers are shown.

2. Why we use it

To run your account, process top-ups and gift card orders, send verification and order emails, provide support, prevent fraud and abuse, and meet legal obligations.

3. Sharing

We share only what is needed to provide the service with: our payment provider (to take payments), our gift card supplier (to issue cards), and our cloud hosting and email delivery providers.

We do not sell or rent your personal data, except where the law requires disclosure.

4. Cookies

We only use the cookies needed to keep you signed in and to protect against cross-site request forgery. We do not use advertising or tracking cookies.

5. Security

The whole website uses HTTPS, passwords are stored only as hashes, and serial numbers and PINs are encrypted and decrypted only when you choose to show them.

6. Retention

We keep account and transaction data while your account is open. After it is closed, data we must keep for accounting or legal reasons is kept for the required period.

7. Your rights

You can email support@gemebuying.com to ask to see, correct or delete your personal data, and we will handle the request under applicable law. Some transaction records must be kept by law and cannot be deleted.

8. Changes

When this policy changes we will update the effective date on this page.

9. Governing law

This policy is governed by the laws of the State of Colorado, United States.